Privacy Policy

SGMS ("the App", "the Service") is a product of Techsolace (techsolace.in). This Privacy Policy explains how we collect, use, store, and protect information when you use SGMS as a guard, supervisor, property admin, or client.

1. Information We Collect

• Account details: name, email, phone number, employment records.
• Location data: GPS coordinates during shift check-in, patrol checkpoint scans, and SOS alerts.
• Operational data: attendance logs, incident reports, shift schedules, patrol scans, chat messages.
• Device data: push notification tokens (FCM) for real-time alerts.

2. How We Use Your Information

• To operate core features: attendance tracking, live GPS tracking, patrol verification, SOS dispatch, and in-app messaging.
• To generate payroll, reports, and performance summaries for administrators.
• To send operational alerts (SOS, shift, incident) via email or push notification.

3. Data Sharing

We do not sell personal data. Operational data is shared only within your organization's account (admins, supervisors, property admins with access to the relevant property) and is not shared with unrelated third parties, except service providers required to run the platform (e.g. hosting, email delivery, push notifications).

4. Data Retention

Attendance, incident, and location records are retained for as long as your organization's account is active, or as required for audit and compliance purposes.

5. Data Security

Access to SGMS is protected by authenticated, role-scoped accounts (guard, supervisor, property admin, admin). We use industry-standard encryption in transit for all API and WebSocket traffic.

6. Your Rights

You may request access to, correction of, or deletion of your personal data. See our Account Deletion page for how to request full account and data removal.

7. Contact Us

For privacy questions or data requests, contact Techsolace at contact@techsolace.in or +91 90012 67169.